{"id":8824,"date":"2026-05-27T10:54:21","date_gmt":"2026-05-27T08:54:21","guid":{"rendered":"https:\/\/mdw-group.com\/?p=8824"},"modified":"2026-05-27T11:48:50","modified_gmt":"2026-05-27T09:48:50","slug":"microsoft-copilot-studio","status":"publish","type":"post","link":"https:\/\/mdw-group.com\/es\/microsoft-copilot-studio\/","title":{"rendered":"Microsoft Copilot Studio"},"content":{"rendered":"<div class=\"wp-block-uagb-container uagb-block-11ca5130 alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-4761adb6\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-0337d147\"><h1 class=\"uagb-heading-text\"><strong>Boosting access to internal knowledge <\/strong><\/h1><\/div>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><strong>With Microsoft Copilot Studio<\/strong><\/p>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-1d42d899 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-separator uagb-block-d78a4da7\"><div class=\"uagb-separator-spacing-wrapper\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><\/div><\/div><\/div>\n\n\n\t\t\t\t<div class=\"wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-1  uagb-block-4e32af23\"\n\t\t\t\t\tdata-scroll= \"1\"\n\t\t\t\t\tdata-offset= \"30\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t<div class=\"uagb-toc__wrap\">\n\t\t\t\t\t\t<div class=\"uagb-toc__title\">\n\t\t\t\t\t\t\tTabla de contenidos\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uagb-toc__list-wrap\">\n\t\t\t\t\t\t<ol class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#context-knowledge-exists-but-its-not-always-easy-to-find\" class=\"uagb-toc-link__trigger\">Context: knowledge exists, but it&#039;s not always easy to find<\/a><li class=\"uagb-toc__list\"><a href=\"#the-solution-an-agent-integrated-into-microsoft-teams\" class=\"uagb-toc-link__trigger\">The solution: an agent integrated into Microsoft Teams<\/a><li class=\"uagb-toc__list\"><a href=\"#how-it-works-from-the-users-perspective\" class=\"uagb-toc-link__trigger\">How it works from the user&#039;s perspective<\/a><li class=\"uagb-toc__list\"><a href=\"#what-business-problem-does-it-solve\" class=\"uagb-toc-link__trigger\">What business problem does it solve?<\/a><li class=\"uagb-toc__list\"><a href=\"#return-on-investment-roi\" class=\"uagb-toc-link__trigger\">Return on Investment (ROI)<\/a><li class=\"uagb-toc__list\"><a href=\"#security-compliance-and-governance\" class=\"uagb-toc-link__trigger\">Security, Compliance and Governance<\/a><li class=\"uagb-toc__list\"><a href=\"#requirements\" class=\"uagb-toc-link__trigger\">Requirements<\/a><li class=\"uagb-toc__list\"><a href=\"#how-long-does-it-take-to-deploy\" class=\"uagb-toc-link__trigger\">How long does it take to deploy?<\/a><li class=\"uagb-toc__list\"><a href=\"#indicators-you-can-improve\" class=\"uagb-toc-link__trigger\">Indicators you can improve<\/a><li class=\"uagb-toc__list\"><a href=\"#conclusion\" class=\"uagb-toc-link__trigger\">Conclusion<\/a><li class=\"uagb-toc__list\"><a href=\"#want-to-see-how-it-works-in-your-organization\" class=\"uagb-toc-link__trigger\">Want to see how it works in your organization?<\/a><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-01475a214ca365841bd233284ba4a409\" style=\"color:#731373\"><strong>Context: knowledge exists, but it&#8217;s not always easy to find<\/strong><\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-3cff7db79c7ddf72b3727a250c2efbd7 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">Knowledge is an organization&#8217;s most valuable asset. However, according to the Forrester Total Economic Impact\u2122 study by Microsoft Copilot Studio (October 2025), employees spend some of their time searching for information instead of using it.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-f7d8522a3ec3948eca9424531c7b5fdd wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">The challenge is not usually the lack of information, the real challenge is to find it quickly, reliably and in the right language.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-4ab24ccdde4b006c57ff67068bc261c9 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">Employees need agile answers to resolve day-to-day doubts, prepare communications, understand internal processes or locate information published in different corporate spaces.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-26f6209dc1fb3ea75beb9ffd83739031 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">However, when content is spread across multiple documents, pages, or publications, the user may spend too much time searching, comparing sources, or checking if the information found is the most relevant.<br>This creates several business challenges:<\/p>\n\n\n\n<ul class=\"wp-block-list has-ast-global-color-7-color has-text-color has-link-color wp-elements-fec11b1950ce76ae9c6b2aee128b96bb\">\n<li>Lost productivity due to time spent searching for information.<\/li>\n\n\n\n<li>Duplication of consultations with internal teams.<\/li>\n\n\n\n<li>Risk of inconsistent responses.<\/li>\n\n\n\n<li>Difficulty in reusing already published knowledge.<\/li>\n\n\n\n<li>Language barriers in international environments.<\/li>\n\n\n\n<li>Lower adoption of corporate knowledge.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-c939a37018017158f5a0814e8d741ab0 wp-block-paragraph\">In this context, a solution based on Microsoft Copilot Studio has been developed whose objective is to facilitate conversational access to the knowledge published in the corporate environment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-8429bd16c51619e1970cc7a2ad016646\" style=\"color:#731373;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"><a><strong>The solution: an agent integrated into Microsoft Teams<\/strong><\/a><\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-1793abb4d8a4a6c0d62b8e34f938d363 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">The solution consists of a Microsoft Copilot Studio agent deployed in Microsoft Teams, targeting internal My Data Works (MDW) employees.<br>The agent allows you to ask questions in natural language and get answers based on corporate content available on MDW&#8217;s global SharePoint site.<br>The sources of knowledge included in the scope are:<a href=\"https:\/\/techcommunity.microsoft.com\/blog\/partnernews\/partner-blog--introducing-microsoft-365-e7-the-frontier-suite\/4500520\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/p>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\" class=\"wp-block-list has-ast-global-color-7-color has-text-color has-link-color wp-elements-27eb3271bdc5616e07400d66f3058572\">\n<li>Documents stored in SharePoint.<a href=\"https:\/\/techcommunity.microsoft.com\/blog\/partnernews\/partner-blog--introducing-microsoft-365-e7-the-frontier-suite\/4500520\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/li>\n\n\n\n<li>News and internal publications.<\/li>\n\n\n\n<li>SharePoint corporate pages.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-5c3d49248d8f72ccc060b11a174f65da wp-block-paragraph\">The Copilot ecosystem allows the agent to ingest other sources of knowledge, such as specific files, websites, Dataverse, and more. The latest updates to Microsoft Copilot Studio (2025) further expand this ecosystem, allowing you to connect to sources such as OneDrive, SharePoint lists, SAP, Salesforce, ServiceNow, Snowflake, and Databricks, without the need for complex technical development.<br>In addition, the agent is prepared to interact in:<\/p>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\" class=\"wp-block-list has-ast-global-color-7-color has-text-color has-link-color wp-elements-343293814b3a42400ff64e99fbe61d9f\">\n<li>English<\/li>\n\n\n\n<li>Spanish<\/li>\n\n\n\n<li>French<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-a6a5faf3d41ec9ab3385b98ad33c4066 wp-block-paragraph\">This allows employees to get internal information in their working language and receive a clear, direct and contextualized response.<br>The experience is integrated into Microsoft Teams, a tool that employees already use in their day-to-day work which reduces adoption friction and makes it easier for the agent to become a natural point of inquiry.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-f2ee656d5eeb5708f4d310041f48c240\" style=\"color:#731373;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"><a><strong>How it works from the user&#8217;s perspective<\/strong><\/a><\/h2>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-7028acc026dd9a3369ff05a788222cb4 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">The process is designed to be simple:<\/p>\n\n\n\n<ul class=\"wp-block-list has-ast-global-color-7-color has-text-color has-link-color wp-elements-c8d307a37a57fff67727fd26ddb608ae\">\n<li>The employee accesses the agent from Microsoft Teams.<\/li>\n\n\n\n<li>They ask a question just as they would ask a colleague or a team member.<\/li>\n\n\n\n<li>The agent interprets the query.<\/li>\n\n\n\n<li>It searches for relevant information across the configured sources.<\/li>\n\n\n\n<li>It returns a clearly worded response in the user&#8217;s language.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-bd427fa57dcd6972713245d871c68ca2 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">Beyond the initial answer, the agent lets you refine it further, summarize it, convert it to bullet points, or extract the key takeaways.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-f154cb6839c154329e40730225f41eac wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">Another key aspect is that the agent provides the sources of information used. This allows the user to expand the context, validate the source of the response, or view the entire content if needed.<br>This helps build trust and traceability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-de95e8908fc0fc146501d65dcd056218\" style=\"color:#731373\"><a><strong>What business problem does it solve<\/strong><\/a><strong>?<\/strong><\/h2>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-012c4f23905dade3fe0b6e90c96400c4 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">This use case converts existing corporate knowledge into useful, fast and actionable responses. Instead of manually browsing SharePoint, opening multiple documents, or searching for old posts, the employee can ask a direct question.<a href=\"https:\/\/techcommunity.microsoft.com\/blog\/partnernews\/partner-blog--introducing-microsoft-365-e7-the-frontier-suite\/4500520\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-bc90ee49d884b4018335866ad50c0810 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">The agent returns a synthesized response, based on the available sources. The potential impact occurs on several levels:<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-495d4e8cd3ba8674971a2b0609431f67\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"><strong>1. Improved productivity<\/strong><\/h4>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-4bd29695ed00e9c1f4a51a505a6339d8 wp-block-paragraph\">Reduce the time employees spend searching for information. It also avoids having to go through multiple documents to get a concrete answer. <a href=\"https:\/\/techcommunity.microsoft.com\/blog\/partnernews\/partner-blog--introducing-microsoft-365-e7-the-frontier-suite\/4500520\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-01793e146329f26cb861e0c6be24fdf5\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"><strong>2. Better use of internal knowledge<\/strong><\/h4>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-cb1ec4b582341d0d9980ac28febb6f50 wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">It allows you to reuse content that already exists. Documents, pages, and internal news gain more value because they become more accessible.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-440179377a1bd65463091146a6a9c5bf\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"><strong>3. Reduction of repetitive consultations<\/strong><\/h4>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-e083a906de04bcd348afc87df2541a59 wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Many common questions can be answered in self-service. This can reduce recurring questions directed at internal areas such as communication, operations, human resources, IT, or functional teams.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-f9b66a2a4b4d84c6dea95dd971e769ea\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"><strong>4. Better employee experience<\/strong><\/h4>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-c1cb4d0cb2b467c9b567b38579e3a21c wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">The agent offers a more natural way to access information. The user asks directly and receives a contextualized answer, all within Microsoft Teams.<br>Forrester projects that these types of solutions can accelerate the onboarding of new employees by 15% in the base scenario, with a potential of up to 25% in advanced adoption scenarios, by reducing friction and facilitating access to knowledge.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-999ea369fb04729a8d473b01e3d1b09b\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"><strong>5. Multilingual access<\/strong><\/h4>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-1bae619260da948be2f9beade2674111 wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">Support in English, Spanish and French facilitates access to knowledge in an international environment. It also reduces friction derived from language.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-1eb98e597af8d8eb04adbe522ab0b90f\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\"><strong>6. Increased confidence in responses<\/strong><\/h4>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-f6bb1b99735023a00b79f21d098e644f wp-block-paragraph\" style=\"padding-top:0;padding-bottom:0\">The inclusion of references and links to sources allows the information to be validated. The user can zoom in on the details when needed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-694574934549a35b5ef8d2cea73e8057\" style=\"color:#731373;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><strong><a>Return on Investment (ROI)<\/a><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-d85138d1\">\n<div class=\"wp-block-uagb-counter uagb-block-9de93717 wp-block-uagb-counter--number\"><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-number\" data-duration=\"1.5\" data-to-value=\"106\" data-from-value=\"0\" data-delimiter=\",\"><\/span><span class=\"uagb-counter-block-suffix\">%<\/span><\/div><div class=\"wp-block-uagb-counter__title\"><strong>Base ROI over three years<\/strong>, <strong>conservative scenario<\/strong><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-counter uagb-block-7d1e5733 wp-block-uagb-counter--number\"><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-number\" data-duration=\"1.5\" data-to-value=\"314\" data-from-value=\"0\" data-delimiter=\",\"><\/span><span class=\"uagb-counter-block-suffix\">%<\/span><\/div><div class=\"wp-block-uagb-counter__title\"><strong>Potential ROI with full adoption<\/strong><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-counter uagb-block-0e302925 wp-block-uagb-counter--number\"><div class=\"wp-block-uagb-counter__number\"><span class=\"uagb-counter-block-prefix\">$<\/span><span class=\"uagb-counter-block-number\" data-duration=\"1.5\" data-to-value=\"76.4\" data-from-value=\"0\" data-delimiter=\",\"><\/span><span class=\"uagb-counter-block-suffix\">M<\/span><\/div><div class=\"wp-block-uagb-counter__title\"><strong>NPV over 3 years for an organisation of 25,000 employees<\/strong><\/div><\/div>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-26d9078d7bbabfbe21c214f48ee42a8a wp-block-paragraph\">The main value vectors identified are:increased revenue due to increased commercial productivity (up to +1.5% in qualified opportunities), reduced operating costs, and improved employee experience that directly impacts talent retention. <\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-eb496e16e4a1c28cd4ccf3dba4d4a262\" style=\"color:#731373;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><strong><a>Security, Compliance and Governance<\/a><\/strong><\/h2>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-c1a0f93d9f9eb7179c4e53feacba34f2 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">The question of data security is a priority before approving an AI deployment. Microsoft Copilot Studio has been designed with an enterprise security approach from the ground up:<\/p>\n\n\n\n<ul class=\"wp-block-list has-ast-global-color-7-color has-text-color has-link-color wp-elements-26a340853e153c3e871e6ebd56ed9f44\">\n<li>Inherited Microsoft 365 permissions: When the agent uses SharePoint as a source of knowledge, responses are generated on behalf of the authenticated user, and the agent can only rely on content that user already has access to.<\/li>\n\n\n\n<li>Identity and Agent Governance (Entra Agent ID): When integration with Microsoft Entra Agent ID is enabled, agents can have their own identities to facilitate centralized governance, auditing, and control.<\/li>\n\n\n\n<li>Compliance: Copilot Studio is covered by SOC audits and ISO certifications (including ISO 27001), with reports available in the Service Trust Portal, and offers capabilities related to geo-data residency.<\/li>\n\n\n\n<li>Traceability and auditing: Copilot Studio activities can be audited in Microsoft Purview, and transcript management\/retention is controlled by applicable auditing capabilities and retention policies.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-434062397ed81de74260aca13dd16466 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">This security architecture ensures that the agent can be deployed in regulated environments and with sensitive data, without compromising the existing permissions model.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-41bb17e036cd4bd3ca7bf5253e4f00b3 wp-block-paragraph\">To build, deploy and maintain the agent it is necessary to consider some key requirements, always from a business, governance and scalability perspective.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-cb0a93e372d2c3db4784f12bc127f47f wp-block-paragraph\">Microsoft Copilot Studio is required to create and publish the agent, as well as the Microsoft 365 environment required for use in Teams and access to corporate content in SharePoint. Microsoft offers licensing models for Copilot Studio, including Copilot Credits-based capability, prepaid plans, or pay-as-you-go.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-5953ce48ee5cd64e89af198c98e1fbb0\" style=\"color:#731373;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><strong><a>Requirements<\/a><\/strong><\/h2>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-d8b0ae59f5b01e55e42ef460a4cedf4c wp-block-paragraph\">You also need to define the consumption or capacity model associated with agent usage, review internal users&#8217; Microsoft 365 licensing, and validate how the scenario fits within your organization&#8217;s licensing model.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-85589f17ee15b255422d36ce109cfd62 wp-block-paragraph\">Another fundamental requirement is to have reliable, up-to-date and well-structured sources of knowledge.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-5a2e3c018e63e18140c9854f3f34532c wp-block-paragraph\">In this case, the agent relies on SharePoint documents, internal news, and corporate pages. The quality of the answers will depend directly on the quality, currency, and clarity of the content available.<br>In addition, the agent must respect the corporate security and permissions model.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-e92c59eacdda686e5517eebf60323303 wp-block-paragraph\">Users should only be able to access information they already have permissions for in SharePoint or the Microsoft 365 environment. This is key to ensuring trust, compliance, and access control.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-c03d070b4b009ca14e99fe012c534e22 wp-block-paragraph\">For the agent to continue to deliver value after PoC, it is also necessary to define a basic governance and maintenance model.<br>Finally, the deployment must be accompanied by an adoption and communication plan.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-40dffa3682baac9c53aa85eb82a65208 wp-block-paragraph\">Employees must understand what the agent is for, what kinds of questions they can answer, what sources they use, what languages they support, how to interpret references, and how to report incorrect or incomplete answers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-572975830989365a080a3db2ab4677fa\" style=\"color:#731373;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><strong>How long does it take to deploy?<\/strong><\/h2>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-9da7d3afc905ea0a443f266e6e5499e9 wp-block-paragraph\">One of the main advantages of Microsoft Copilot Studio over custom-developed AI solutions is the speed of deployment. A functional Proof of Concept (PoC) can be operational in 4 to 6 weeks, following a structured process:<\/p>\n\n\n\n<ul class=\"wp-block-list has-ast-global-color-7-color has-text-color has-link-color wp-elements-c7cb74a08bf2dd4b37aa58524bdfa1e9\">\n<li>Weeks 1-2: Agent configuration, connecting to SharePoint sources, permission setting.<\/li>\n\n\n\n<li>Weeks 3-4: Internal testing with pilot users, adjusting responses, and thematic coverage.<\/li>\n\n\n\n<li>Weeks 5-6: deployment in Microsoft Teams, basic user training and activation of metrics.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-b882fc05eeede4ccce0dd6dd1045ce89 wp-block-paragraph\">From PoC, scalability is progressive: new sources of knowledge can be incorporated, the number of users can be expanded, or the agent can be connected with other corporate systems without the need to redesign the base solution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-7f8e7a8ff45ab47979dae6886fda9a8e\" style=\"color:#731373;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><strong>Indicators you can improve<\/strong><\/h2>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-ddc686c900832142ac1851c168c17f1d wp-block-paragraph\">To assess the impact of the solution, indicators related to productivity, adoption, self-service, and quality can be measured.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-4ffbdfe743d5b536daafca238d3b2f99\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\"><strong>Adoption<\/strong><\/h4>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\" class=\"wp-block-list\">\n<li class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-e8dc6758f32c309391bdd03fecf7c7cf\" style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">Number of active users.<\/li>\n\n\n\n<li class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-9ad87735f0c26148597ea49add7575da\">Number of conversations initiated.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-fd17babbd66e2b5548f1405cbd034d76\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\"><strong>Self-Service &amp; Resolution<\/strong><\/h4>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\" class=\"wp-block-list\">\n<li class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-a1d3c576fe48a5edab7e081cd5f182e5\">Resolved, escalated, or abandoned sessions and their distribution.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-750e5fd5b88df9e47a4b9e6ec08e5ba4\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\"><strong>Quality<\/strong><\/h4>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:0;padding-bottom:0\" class=\"wp-block-list has-ast-global-color-7-color has-text-color has-link-color wp-elements-2e195c2e1fa2b80fe957198c048c7598\">\n<li class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-ecdc3754d6ca90fb8fdce8943b8e6735\">Questions answered and not answered.<\/li>\n\n\n\n<li>Quality of responses generated, classified as good or poor (and their associated reasons).<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-85bb4cf3960e0725c34bdd622cb04955\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\"><strong>Knowledge management<\/strong><\/h4>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:0;padding-bottom:0\" class=\"wp-block-list has-ast-global-color-7-color has-text-color has-link-color wp-elements-5ab9c49f32c4cc11d4784313d7cb5534\">\n<li class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-d7edfb752151e5e7531b1645d960ce7d\">Frequently asked topics or question categories.<\/li>\n\n\n\n<li>Use of sources of knowledge. We could identify knowledge gaps or documents that need updating<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-7-color has-text-color has-link-color wp-elements-28b26b20a9fd89f3aca8acf48efe810c\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\"><strong>Satisfaction and feedback<\/strong><\/h4>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);padding-top:0;padding-bottom:0\" class=\"wp-block-list has-ast-global-color-7-color has-text-color has-link-color wp-elements-18143e983523f0547109dd7485d75f38\">\n<li class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-a7ead7c909169415f7c34908acb6d4f7\">User satisfaction rating, when using the conversation closure flow.<\/li>\n\n\n\n<li>Positive and negative reactions to the agent&#8217;s responses.<\/li>\n\n\n\n<li>User comments associated with feedback.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-13969c07be5c6a9d064599c724b3e5b0\" style=\"color:#731373;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-f10c14887f084a6fb310ffaabba71737 wp-block-paragraph\">The Microsoft Copilot Studio Agent solution for MDW shows a clear opportunity to improve the way employees access, consume, and reuse internal knowledge.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-4d304c31917d1aa6a714f4501b7ac67c wp-block-paragraph\">By being integrated into Microsoft Teams, using corporate content from SharePoint and offering answers in multiple languages, the agent can become a simple and efficient access point to relevant information for the day-to-day.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-5f65cec6da17006bd32a816336c200bc wp-block-paragraph\">With the right approach to governance, maintenance, and adoption, this type of agent can become a real lever to improve productivity, reduce internal frictions, and maximize the value of knowledge already available in the organization.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-7f1e20323c54e0a6b38c71922cbda18c wp-block-paragraph\">Beyond operational efficiency, this solution positions MDW as an organization that adopts AI responsibly, scalable, and aligned with its existing Microsoft 365 infrastructure, without the need for new platforms or complex integrations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-c3676e1a416f8b9de72650e7366d4da9\" style=\"color:#731373;margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><strong>Want to see how it works in your organization?<\/strong><\/h2>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-4c418530754b99530e04156c5e5da373 wp-block-paragraph\">Request a personalized demo or start a PoC. Our team will accompany you from the initial setup to the measurement of results.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-5c073e48 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ast-global-color-1-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/mdw-group.com\/es\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Book your workshop \u2192<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-ba260421\"><div class=\"uagb-separator-spacing-wrapper\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-team uagb-team__image-position-left uagb-team__align-left uagb-team__stack-tablet uagb-block-8e99128a\"><noscript><img decoding=\"async\" class=\"uagb-team__image-crop-circle\" data-skip-lazy src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/sergio-Sanchez-150x150.png\" alt=\"\" height=\"100\" width=\"100\" loading=\"lazy\"\/><\/noscript><img decoding=\"async\" class=\"uagb-team__image-crop-circle vp-lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMTAwIiBoZWlnaHQ9IjEwMCIgdmlld0JveD0iMCAwIDEwMCAxMDAiIGZpbGw9Im5vbmUiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+\" alt height=\"100\" width=\"100\" loading=\"eager\" data-src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/sergio-Sanchez-150x150.png\" data-sizes=\"auto\"><div class=\"uagb-team__content\"><h4 class=\"uagb-team__title\">SERGIO SANCHEZ<\/h4><span class=\"uagb-team__prefix\">Data Specialist at MDW<\/span><p class=\"uagb-team__desc\"><\/p><ul class=\"uagb-team__social-list\"><li class=\"uagb-team__social-icon\"><a href=\"https:\/\/www.linkedin.com\/in\/sergio-s%C3%A1nchez-moreno-272476113\/\" aria-label=\"linkedin\" target=\"_blank\" title=\"\" rel=\"noopener noreferrer\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg><\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-a641238f\"><div class=\"uagb-separator-spacing-wrapper\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><\/div><\/div><\/div>\n\n\n\n\t\t\t<div class=\"wp-block-uagb-post-carousel uagb-post-grid  uagb-post__image-position-top uagb-post__image-enabled uagb-block-bef61616     uagb-post__arrow-outside uagb-slick-carousel uagb-post__items uagb-post__columns-3 is-carousel uagb-post__columns-tablet-2 uagb-post__columns-mobile-1 uagb-post__carousel_equal-height\" data-total=\"5\" style=\"\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"uagb-post__inner-wrap\">\t\t\t\t\t\t\t\t<div class='uagb-post__image'>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/enhancing-data-governance-through-purview\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\"><noscript><img decoding=\"async\" width=\"953\" height=\"720\" data-skip-lazy src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance.png\" class=\"attachment-large size-large\" alt=\"Enhancing Data Governance with Purview\" srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance.png 953w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance-300x227.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance-768x580.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance-500x378.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance-800x604.png 800w\" sizes=\"(max-width: 953px) 100vw, 953px\" \/><\/noscript><img decoding=\"async\" width=\"953\" height=\"720\" src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance.png\" class=\"attachment-large size-large vp-lazyload\" alt=\"Enhancing Data Governance with Purview\" srcset=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iOTUzIiBoZWlnaHQ9IjcyMCIgdmlld0JveD0iMCAwIDk1MyA3MjAiIGZpbGw9Im5vbmUiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+\" data-src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance.png\" data-srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance.png 953w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance-300x227.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance-768x580.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance-500x378.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/07\/Purview-Governance-800x604.png 800w\" data-sizes=\"auto\" loading=\"eager\">\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h6 class=\"uagb-post__title uagb-post__text\">\n\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/enhancing-data-governance-through-purview\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">Mejorando el Gobierno de Datos con Purview<\/a>\n\t\t\t<\/h6>\n\t\t\t\t\t\t<div class='uagb-post__text uagb-post-grid-byline'>\n\t\t\t\t\t\t\t\t<time datetime=\"2026-07-24T09:47:00+02:00\" class=\"uagb-post__date\">\n\t\t\t\t<span class=\"dashicons-calendar dashicons\"><\/span>\t\t\t\t\tjulio 24, 2026\t\t\t\t<\/time>\n\t\t\t\t\t\t\t<span class=\"uagb-post__comment\">\n\t\t\t\t<span class=\"dashicons-admin-comments dashicons\"><\/span>\t\t\t\t\tNo hay comentarios\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"uagb-post__inner-wrap\">\t\t\t\t\t\t\t\t<div class='uagb-post__image'>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/design-in-power-bi\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\"><noscript><img decoding=\"async\" width=\"953\" height=\"720\" data-skip-lazy src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post.png\" class=\"attachment-large size-large\" alt=\"Design in Power BI_Blog Post\" srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post.png 953w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post-300x227.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post-768x580.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post-500x378.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post-800x604.png 800w\" sizes=\"(max-width: 953px) 100vw, 953px\" \/><\/noscript><img decoding=\"async\" width=\"953\" height=\"720\" src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post.png\" class=\"attachment-large size-large vp-lazyload\" alt=\"Design in Power BI_Blog Post\" srcset=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iOTUzIiBoZWlnaHQ9IjcyMCIgdmlld0JveD0iMCAwIDk1MyA3MjAiIGZpbGw9Im5vbmUiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+\" data-src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post.png\" data-srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post.png 953w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post-300x227.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post-768x580.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post-500x378.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/06\/Design-in-Power-BI_Blog-Post-800x604.png 800w\" data-sizes=\"auto\" loading=\"eager\">\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h6 class=\"uagb-post__title uagb-post__text\">\n\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/design-in-power-bi\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">Dise\u00f1o en Power BI<\/a>\n\t\t\t<\/h6>\n\t\t\t\t\t\t<div class='uagb-post__text uagb-post-grid-byline'>\n\t\t\t\t\t\t\t\t<time datetime=\"2026-06-23T17:23:07+02:00\" class=\"uagb-post__date\">\n\t\t\t\t<span class=\"dashicons-calendar dashicons\"><\/span>\t\t\t\t\tjunio 23, 2026\t\t\t\t<\/time>\n\t\t\t\t\t\t\t<span class=\"uagb-post__comment\">\n\t\t\t\t<span class=\"dashicons-admin-comments dashicons\"><\/span>\t\t\t\t\tNo hay comentarios\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"uagb-post__inner-wrap\">\t\t\t\t\t\t\t\t<div class='uagb-post__image'>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/microsoft-copilot-studio\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\"><noscript><img decoding=\"async\" width=\"953\" height=\"720\" data-skip-lazy src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website.png 953w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website-300x227.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website-768x580.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website-500x378.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website-800x604.png 800w\" sizes=\"(max-width: 953px) 100vw, 953px\" \/><\/noscript><img decoding=\"async\" width=\"953\" height=\"720\" src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website.png\" class=\"attachment-large size-large vp-lazyload\" alt srcset=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iOTUzIiBoZWlnaHQ9IjcyMCIgdmlld0JveD0iMCAwIDk1MyA3MjAiIGZpbGw9Im5vbmUiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+\" data-src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website.png\" data-srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website.png 953w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website-300x227.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website-768x580.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website-500x378.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/05\/Microsoft-Copilot-Studio-Website-800x604.png 800w\" data-sizes=\"auto\" loading=\"eager\">\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h6 class=\"uagb-post__title uagb-post__text\">\n\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/microsoft-copilot-studio\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">Microsoft Copilot Studio<\/a>\n\t\t\t<\/h6>\n\t\t\t\t\t\t<div class='uagb-post__text uagb-post-grid-byline'>\n\t\t\t\t\t\t\t\t<time datetime=\"2026-05-27T10:54:21+02:00\" class=\"uagb-post__date\">\n\t\t\t\t<span class=\"dashicons-calendar dashicons\"><\/span>\t\t\t\t\tmayo 27, 2026\t\t\t\t<\/time>\n\t\t\t\t\t\t\t<span class=\"uagb-post__comment\">\n\t\t\t\t<span class=\"dashicons-admin-comments dashicons\"><\/span>\t\t\t\t\tNo hay comentarios\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"uagb-post__inner-wrap\">\t\t\t\t\t\t\t\t<div class='uagb-post__image'>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/microsoft-365-e7-frontier-suite\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\"><noscript><img decoding=\"async\" width=\"953\" height=\"720\" data-skip-lazy src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1.png\" class=\"attachment-large size-large\" alt=\"The Frontier Suite\" srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1.png 953w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1-300x227.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1-768x580.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1-500x378.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1-800x604.png 800w\" sizes=\"(max-width: 953px) 100vw, 953px\" \/><\/noscript><img decoding=\"async\" width=\"953\" height=\"720\" src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1.png\" class=\"attachment-large size-large vp-lazyload\" alt=\"The Frontier Suite\" srcset=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iOTUzIiBoZWlnaHQ9IjcyMCIgdmlld0JveD0iMCAwIDk1MyA3MjAiIGZpbGw9Im5vbmUiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+\" data-src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1.png\" data-srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1.png 953w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1-300x227.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1-768x580.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1-500x378.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2026\/03\/Image-Website-1-800x604.png 800w\" data-sizes=\"auto\" loading=\"eager\">\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h6 class=\"uagb-post__title uagb-post__text\">\n\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/microsoft-365-e7-frontier-suite\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">Microsoft 365 E7<\/a>\n\t\t\t<\/h6>\n\t\t\t\t\t\t<div class='uagb-post__text uagb-post-grid-byline'>\n\t\t\t\t\t\t\t\t<time datetime=\"2026-04-08T19:17:53+02:00\" class=\"uagb-post__date\">\n\t\t\t\t<span class=\"dashicons-calendar dashicons\"><\/span>\t\t\t\t\tabril 8, 2026\t\t\t\t<\/time>\n\t\t\t\t\t\t\t<span class=\"uagb-post__comment\">\n\t\t\t\t<span class=\"dashicons-admin-comments dashicons\"><\/span>\t\t\t\t\tNo hay comentarios\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"uagb-post__inner-wrap\">\t\t\t\t\t\t\t\t<div class='uagb-post__image'>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/microsoft-fabric-featured-partner\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\"><noscript><img decoding=\"async\" width=\"1024\" height=\"768\" data-skip-lazy src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-1024x768.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-1024x768.png 1024w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-300x225.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-768x576.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-1536x1152.png 1536w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-2048x1536.png 2048w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-500x375.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-800x600.png 800w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-1280x960.png 1280w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-1920x1440.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-1024x768.png\" class=\"attachment-large size-large vp-lazyload\" alt srcset=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMTAyNCIgaGVpZ2h0PSI3NjgiIHZpZXdCb3g9IjAgMCAxMDI0IDc2OCIgZmlsbD0ibm9uZSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=\" data-src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-1024x768.png\" data-srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-1024x768.png 1024w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-300x225.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-768x576.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-1536x1152.png 1536w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-2048x1536.png 2048w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-500x375.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-800x600.png 800w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-1280x960.png 1280w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/10\/Blog-Post-Website-1920x1440.png 1920w\" data-sizes=\"auto\" loading=\"eager\">\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h6 class=\"uagb-post__title uagb-post__text\">\n\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/microsoft-fabric-featured-partner\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">Microsoft Fabric Featured Partner<\/a>\n\t\t\t<\/h6>\n\t\t\t\t\t\t<div class='uagb-post__text uagb-post-grid-byline'>\n\t\t\t\t\t\t\t\t<time datetime=\"2025-10-16T10:35:45+02:00\" class=\"uagb-post__date\">\n\t\t\t\t<span class=\"dashicons-calendar dashicons\"><\/span>\t\t\t\t\toctubre 16, 2025\t\t\t\t<\/time>\n\t\t\t\t\t\t\t<span class=\"uagb-post__comment\">\n\t\t\t\t<span class=\"dashicons-admin-comments dashicons\"><\/span>\t\t\t\t\tNo hay comentarios\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<article class=\"uagb-post__inner-wrap\">\t\t\t\t\t\t\t\t<div class='uagb-post__image'>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/superheroes-villains-creation-contest-powered-by-ai\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\"><noscript><img decoding=\"async\" width=\"1024\" height=\"768\" data-skip-lazy src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-1024x768.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-1024x768.png 1024w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-300x225.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-768x576.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-1536x1152.png 1536w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-2048x1536.png 2048w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-500x375.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-800x600.png 800w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-1280x960.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-1024x768.png\" class=\"attachment-large size-large vp-lazyload\" alt srcset=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMTAyNCIgaGVpZ2h0PSI3NjgiIHZpZXdCb3g9IjAgMCAxMDI0IDc2OCIgZmlsbD0ibm9uZSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48L3N2Zz4=\" data-src=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-1024x768.png\" data-srcset=\"https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-1024x768.png 1024w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-300x225.png 300w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-768x576.png 768w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-1536x1152.png 1536w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-2048x1536.png 2048w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-500x375.png 500w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-800x600.png 800w, https:\/\/mdw-group.com\/wp-content\/uploads\/2025\/09\/Blog-Post-Website-1280x960.png 1280w\" data-sizes=\"auto\" loading=\"eager\">\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h6 class=\"uagb-post__title uagb-post__text\">\n\t\t\t\t<a href=\"https:\/\/mdw-group.com\/es\/superheroes-villains-creation-contest-powered-by-ai\/\" target=\"_self\" rel=\"bookmark noopener noreferrer\">Uniendo Imaginaci\u00f3n e IA: El Concurso de Superh\u00e9roes y Villanos de MDW<\/a>\n\t\t\t<\/h6>\n\t\t\t\t\t\t<div class='uagb-post__text uagb-post-grid-byline'>\n\t\t\t\t\t\t\t\t<time datetime=\"2025-09-30T12:36:57+02:00\" class=\"uagb-post__date\">\n\t\t\t\t<span class=\"dashicons-calendar dashicons\"><\/span>\t\t\t\t\tseptiembre 30, 2025\t\t\t\t<\/time>\n\t\t\t\t\t\t\t<span class=\"uagb-post__comment\">\n\t\t\t\t<span class=\"dashicons-admin-comments dashicons\"><\/span>\t\t\t\t\tNo hay comentarios\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Boosting access to internal knowledge With Microsoft Copilot Studio Context: knowledge exists, but it&#8217;s not always easy to find Knowledge is an organization&#8217;s most valuable asset. However, according to the Forrester Total Economic Impact\u2122 study by Microsoft Copilot Studio (October 2025), employees spend some of their time searching for information instead of using it. The [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":8871,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_vp_format_video_url":"","_vp_image_focal_point":[],"_vp_custom_popup_image":0,"_vp_format_audio_url":"","_vp_album_images":[],"_vp_custom_thumbnail":0,"_vp_custom_thumbnail_focal_point":[],"_vp_custom_thumbnail_cover":0,"_vp_hover_thumbnail":0,"_vp_hover_thumbnail_focal_point":[],"footnotes":""},"categories":[35],"tags":[],"class_list":["post-8824","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-posts"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft Copilot Studio - MDW<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mdw-group.com\/es\/microsoft-copilot-studio\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft Copilot Studio - MDW\" \/>\n<meta property=\"og:description\" content=\"Boosting access to internal knowledge With Microsoft Copilot Studio Context: knowledge exists, but it&#8217;s not always easy to find Knowledge is an organization&#8217;s most valuable asset. However, according to the Forrester Total Economic Impact\u2122 study by Microsoft Copilot Studio (October 2025), employees spend some of their time searching for information instead of using it. 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